Privacy Policy

Store Name: Pick N Love

At Pick N Love, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the practices described below.

1. Information We Collect

A. Information You Provide

We collect information that you voluntarily provide, including:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party providers)
Messages or feedback you send to us

B. Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Device type and browser information
Pages viewed and actions taken
Cookies and tracking data
Referring website links

C. Payment Information

We do not store your full card details. Payments are processed securely through trusted third-party payment gateways.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates, promotions, or service messages
Improve website performance and user experience
Detect fraud and ensure website security
Provide customer support
Comply with legal obligations

We do not sell your information to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to:

Improve website functionality
Remember your preferences
Track browsing behavior for analytics
Provide personalized content or offers

You can disable cookies in your browser settings, but some features may not work properly.

4. Sharing Your Information

We may share information with:

Shipping partners (to deliver your order)
Payment processors (to complete secure transactions)
Service providers such as email/SMS marketing tools, analytics platforms
Legal authorities if required by law

All third-party partners are required to protect your data and use it only for the services they provide.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

SSL encryption
Secure payment gateways
Limited access to personal data
Regular system monitoring

However, no method of internet transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights such as:

Accessing the personal data we hold about you
Requesting corrections to inaccurate information
Requesting deletion of your data
Opting out of marketing communications
Withdrawing consent

To exercise these rights, contact us at the details below.

7. Retention of Information

We keep your data only as long as necessary for:

Order processing
Legal requirements
Resolving customer queries
Accounting and audit purposes

8. Children’s Privacy

Pick N Love does not knowingly collect personal information from children under the age of 13.
Parents/guardians should supervise purchases and website use for minors.